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+--- Thread: Image export failed. (/showthread.php?tid=52)
Image export failed. - Agrostis - 05-25-2018
When I try to export the existing ground conditions to produce and image, I get 'Image export failed. Error details: Object reference not set to an instance of an object'. I don't think this has happened before but Windows recently carried out an upgrade which may have a bearing on this.
RE: Image export failed. - Ted Woods - 05-30-2018
(05-25-2018, 12:06 PM)Agrostis Wrote: When I try to export the existing ground conditions to produce and image, I get 'Image export failed. Error details: Object reference not set to an instance of an object'. I don't think this has happened before but Windows recently carried out an upgrade which may have a bearing on this.
Hi
Just to give you an update on this after our conversation a few days ago. We have found that this is a bug in the new version (4.6) and should have a fix out next week.
It only happens when trying to export an image for the existing phase. In our testing I assume we only tried with proposed phases as that is more frequently what people need.
The workaround for anyone else reading this is to create a blank phase after the existing and then export that. This should work until the fix is out next week in V4.7.
-Ted
RE: Image export failed. - Agrostis - 05-31-2018
(05-30-2018, 10:32 AM)Ted Woods Wrote:(05-25-2018, 12:06 PM)Agrostis Wrote: Great to hear there will be a fix. Many thanks.
When I try to export the existing ground conditions to produce and image, I get 'Image export failed. Error details: Object reference not set to an instance of an object'. I don't think this has happened before but Windows recently carried out an upgrade which may have a bearing on this.
Hi
Just to give you an update on this after our conversation a few days ago. We have found that this is a bug in the new version (4.6) and should have a fix out next week.
It only happens when trying to export an image for the existing phase. In our testing I assume we only tried with proposed phases as that is more frequently what people need.
The workaround for anyone else reading this is to create a blank phase after the existing and then export that. This should work until the fix is out next week in V4.7.
-Ted