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+--- Thread: New Release Crashing (/showthread.php?tid=660)
New Release Crashing - Construct-inc - 06-17-2024
Good afternoon all.
Our team is having an issue with the software crashing. There's nothing fancy to the file. All that has been done would be the existing surface and a raise surface element. When you attempt to move a perimeter node to another place it moves rather slow. When you try to go back a few clicks (three is the magic number) by "undo" it shuts down all together and doesn't restart. If we go into 3D for some reason we see the bottom of the model looking up and have to rotate it back around. Not a deal breaker at all but it does go below it each and every time. We find ourselves having to save often because for some reason it just shuts down.
PC Spec's if this helps.
1th Gen Intel® Core™ i9-11950H @ 2.60GHz 2.61 GHz
32 GB RAM
NVIDIA RTX A2000 GPU
Windows 11 Pro 64-Bit
RE: New Release Crashing - Kate - 06-18-2024
Hi Construct-inc,
I'm sorry you are experiencing these crashes. Please can you contact support@kublasoftware.com with a copy of your project file and any instructions or details we will need in order to reproduce these crashes.
Additionally, could you please provide the .NET runtime logs? This will help us to diagnose and address any issues you are experiencing. Thank you!
-Kate